Accordingly, ThyssenKrupp System Engineering offers different service contracts which can be combined with a guarantee extension, if required.
Customer service consulting includes assistance via a hotline and consultation on site, assisted by the planning resources at the service locations.
Scheduled service includes inspections at the customer site and preventative maintenance.
The product area of on-site service is split into two options - on-site service by our service center personnel, and the full-service package. In our role as partner, we are integrated in the maintenance processes of our customers, and are on site with full responsibility for the agreed maintenance scope.